Hi all,

Now that we're living in the age of coronavirus, I was wondering how those of you who have successfully delivered therapy online go about establishing whether a client will be able to successfully connect to a session prior to beginning therapy?

My current day job is in software development, and I run company-wide Zoom meetings every two weeks. Our company has a high bandwidth network and offices in several countries, but even with our good network we still run into issues with connections dropping out or the audio going into "slow motion" mode. Considering how distracting this is to company meetings, I can only begin to imagine how distracting it would be to a client.

Given that the connectivity and equipment available to clients is unknown, do you setup a test meeting prior to the session to make sure everything will run ok?

What about during a session? How do you plan for / adapt to dropouts or disconnections?

Cheers,

Malcolm.